Peak Performance Service Agreement
ServiceAgreement.pdf
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Routine maintenance is the most important and valuable service we provide. Proper maintenance is the key to low utility bills and long equipment life.
Most manufacturers of HVAC equipment will not warranty the system unless it is being serviced on a regular basis.
Unfortunately, most HVAC companies use their maintenance plan to gain access to your home to sell you new equipment, repairs or even worse, hand you a list of items that need cleaning, but are not covered under their service agreement. Be especially aware of low cost "tune-ups" or "early-bird specials" for as low as $24.95. This is the biggest scam out there. It is not possible to provide any type of value at that price.
Service Contract Benefits Provided
Your labor rate for normal service is discounted 10% form the regular rate at all times.
All parts will be sold at 10% discount.
We will promise same day service, this alone is worth a great deal. This will provide you with comfortable surroundings.
Preventive maintenance gives you more longevity to the existing equipment, and saves you unnecessary neglectful repairs
Check all major repairs through manufacturer for warranty status before billing.
Take
a look at the Comfort Control Peak Performance Program. Pay special attention
to items 1, 2, 3 and 10 under Air Conditioning and items 3 and 8 under
Gas Heating. These necessary services are generally not covered under
most service agreements.
AIR CONDITIONING
1.
CONDENSER COIL fins will be straightened and cleaned as required.
Value to you: Dirty condenser coils raise
refrigerant pressure higher than needed, increasing your electric bill.
2.
EVAPORATOR COIL will be inspected and cleaned as required.
Value to you: Evaporator coils become dirty
because air filters only collect a portion of the particles in the air.
Even a small amount of dirt can decrease efficiency and increase operating
costs. This is also a major cause of compressor failure. Customer should
replace properly sized air filter every month.
3.
BLOWER WHEELS will be inspected and cleaned as necessary.
Value
to you:
Dirty blower wheels reduce air flow, causing longer operating time and
increased cost. This problem can lead to lost comfort and compressor failure.
4.
REFRIGERANT CHARGE checked by super-heat / sub-cooling method.
Value to you: A low or high refrigerant charge
can easily go unnoticed and increase operating costs. An improper charge
can cause compressor shut-down.
5.
AIR FILTER will be replaced at customer's option.
Value
to you:
A restricted air filter can cause your air conditioning unit to waste
energy and shorten the compressor's life.
6.
BELTS AND PULLEYS will be inspected and adjusted as required.
Value
to you:
Loose belts and worn pulleys decrease air flow, increase operating costs
and shorten the compressor's life. Belts crack and break with age.
7.
LUBRICATION of motors and bearings.
Value
to you:
Improperly lubricated rotating equipment will eventually fail.
8.
THERMOSTAT will be checked and calibrated as required.
Value
to you:
Improperly calibrated thermostats allow the unit to run longer than necessary.
Every degree your air conditioning operates below 78 degrees can add 8%
to the cost of cooling.
9.
CONTROLS & SAFETIES will be inspected and tested.
Value
to you:
Control and safeties that do not function properly can increase operation
cost and cause other components to fail.
10.
MOTORS will be cleaned and inspected.
Value
to you:
Dirty motors are less efficient and will fail sooner.
11.
CAPACITORS will be tested.
Value
to you:
Bad capacitors can lead to compressor and motor failure.
12.
CONDENSATE DRAIN will be checked to assure it is open.
Value
to you:
Algae can plug a condensate drain which can cause expensive water damage.
13.
CRANKCASE HEATER will be operational checked.
Value
to you:
Crankcase heaters that do not work can lead to a compressor failure.
14.
RELAYS AND CONTACTORS will be inspected.
Value
to you:
Worn contacts and loose wire connections can lead to a motor or compressor
failure.
15. UNIT DISCONNECT will be inspected.
Value
to you:
A worn or over heated disconnect blows fuses and is dangerous.
16.
UNIT WIRING will be inspected and loose connections inspected.
Value
to you:
Loose connections can lead to a motor or compressor failure.
17.
TEMPERATURES AND PRESSURES will be taken and recorded.
Value
to you:
An accurate record or your equipment's vital data can indicate potential
problems, which can be eliminated. A record will be kept with the unit
which may reduce emergency service time.
18.
DUCT WORK will be checked for leaks and proper insulation.
Value
to you:
Duct leaks may exist from the time it was installed and insulation can
fall off. Un-repaired duct work problems can increase operating costs
by 30% or more. Accessible duct work will be inspected at least once during
the first year of the agreement.
HEAT PUMPS
1.-18. HEAT PUMPS WILL RECEIVE ALL OF THE AIR CONDITIONING SERVICES PLUS:
19.
DEFROST TIMER will be checked.
Value
to you:
A defrost timer that is not working properly can cause a loss of heat
and can shorten the compressor's life.
20.
REVERSING VALVE will be operationally checked.
Value
to you:
A reversing valve that is not operating properly can waste energy and
cause a loss of heat.
21.
AUXILIARY HEAT STRIPS will be checked.
Value
to you:
Heat strips that are not operating properly can cause a loss of heat or
increase electric cost higher than necessary.
GAS HEATING SYSTEMS
1.
HEAT EXCHANGER will be inspected for cracks and deterioration.
Value
to you:
Heat exchanger can develop cracks with age. If they exist, there is a
risk of serious illness from the toxic fumes emitted.
2.
AIR FILTER will be replaced at customers option.
Value
to you:
Dirty air filters can increase operating costs.
3.
BURNERS will be cleaned.
Value
to you:
Dirty burners can cause poor combustion. You pay for useful heat that
"goes up the stack"
4.
THERMOCOUPLE will be tested.
Value
to you:
A defective thermocouple will cause the furnace to shut down. We don't
take a chance with your comfort, it will be tested for proper operation.
5.
FAN SWITCH will be checked and adjusted as needed.
Value
to you:
A fan switch that is not properly adjusted can waste energy or cause nuisance
fan cycling.
6.
PILOT will be cleaned and adjusted as necessary.
Value
to you:
Weak or dirty pilots can easily be extinguished causing the furnace to
shut down.
7.
SAFETY CONTROLS will be operationally checked.
Value
to you:
Safety controls can cause dangerous problems.
8.
BLOWER WHEEL will be cleaned and MOTOR lubricated.
Value
to you:
Motor will last longer and the temperature will be more comfortable.
9.
GAS LINE will be leak checked from the furnace shut off valve to the burners.
Value
to you:
Undetected gas leaks can be dangerous.
10.
COMBUSTION AIR openings will be checked.
Value
to you:
Blocked or restricted combustion air openings can be dangerous.
11.
FLUE PIPE will be inspected.
Value
to you:
Flue pipe corrosion or leaks are dangerous.
12.
SECURE ALL PANELS
Value
to you:
Loose panels can increase operating costs and cause a dangerous condition.